Privacy Policy

Essen Software ("we", "us", "our"), headquartered at DLF Cyber City, Tower B, Sector 24, Gurugram, Haryana 122002, India, provides AI and software development services. This Privacy Policy explains what personal information we collect through essensoftware.com and in the course of our services, and how we use and protect it.

Information We Collect

• Contact information you provide when you book a call (e.g., via Calendly), email us, or otherwise get in touch — such as your name, email address, company, and anything you include in your message.
• Usage data collected automatically when you browse this website, such as pages visited, approximate location derived from IP address, browser type, and referring pages.
• Client project data shared with us during an engagement, which is handled under the confidentiality terms of the applicable services agreement.

How We Use Information

• To respond to enquiries and schedule and conduct meetings.
• To deliver, administer, and improve our services and this website.
• To send information you request; we do not send marketing email without your consent.
• To comply with legal obligations.

Sharing

We do not sell personal information. We share it only with service providers that help us operate (such as scheduling, analytics, and hosting providers), professional advisers, or where required by law. Service providers are bound to use your information only to provide services to us.

Cookies & Analytics

This website may use cookies and similar technologies for basic functionality and analytics that help us understand how the site is used. You can control cookies through your browser settings.

Data Retention & Security

We keep personal information only as long as needed for the purposes above or as required by law, and we apply reasonable technical and organizational measures to protect it. For client engagements involving sensitive data, we also offer fully local and on-premises architectures in which data never leaves your infrastructure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to withdraw consent. To exercise these rights, contact us using the details below.

International Transfers

We are based in India and may process information there and in other countries where our service providers operate. Where required, we use appropriate safeguards for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision; material changes will be posted on this page.

Contact

Essen Software, DLF Cyber City, Tower B, Sector 24, Gurugram, Haryana 122002, India. You can reach us through the contact options on this website, including the meeting scheduler and our LinkedIn page.